Refunds & Returns Policy

At Cosimom, our mission is to help women feel confident in their skin by offering simple, effective solutions that reduce wrinkles and signs of aging. We truly believe in the quality and effectiveness of our products, and we encourage you to use them consistently for at least 14 days to see results.

If you’re still not satisfied, you’re covered by our 60-Day Money Back Guarantee. To request a return after 14 days of use and within 60 days of purchase, please email us at lee@cosimom.com. We’re here to help!

Order Changes & Cancellations

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this window, your order may have already begun processing. Cancellations made within 24 hours will be refunded within 7 business days.

60-Day Money Back Guarantee

We want you to feel confident in your purchase. Try Cosimom for a minimum of 14 days. If you’re still unhappy, you can return your items within 60 days. Please note, shipping fees (if any) are non-refundable.

To begin a return, contact us at lee@cosimom.com or use the Contact Us page. Include your Order Number or the Name and Email Address used to place the order for faster service.

Damaged Items

We pack every order with care. If your product arrives damaged (broken or defective), let us know within 72 hours of delivery by emailing a clear photo of the damage to lee@cosimom.com.

Please note: damaged packaging (e.g. dented box) with a functional product is not considered damage. We do not replace or refund items damaged through misuse, wear and tear, or normal use.

Policy Updates

Cosimom reserves the right to update this Refund & Return Policy at any time. By purchasing from us, you agree to the terms listed here.